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Help

General

1. Setup your company (setting company and branches)

The first time you Login you will see the welcome page where you can setup your company. You will be prompted to enter the company name. Fill in the name and click continue.
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The next Thing to setup is your company URL. This URL is the one your customers will see when they come to redeem the voucher.
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And the last step is to upload your company logo.
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After setting up your company you will be shown with the admin Dashboard where you can setup your branches.
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By clicking on the “Add a new location that will accept your VoucherZ” you can create your First Branch.
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After filling the name you will be prompted to enter the telephone, address and Email of the branch.
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The last step is to create the pin for the branch. The pin is the unique number that the branch employees need to enter it when the code is redeemed.
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2. Dashboard

The Dashboard is the place where you can find the most important information and actions at a glance. The dashboard is divided into two parts. Actions and System Overview.
In Actions you can easily: In The system Overview you have quick access to:
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3. Activate subscription

In order to activate your subscription, go to Dashboard and click on “Click here to activate your subscription”.
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You will get the available Plans & Pricing from which you can chose.
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By clicking “Subscribe Now!” on the desired plan you will be prompted to enter your card details to activate the plan.
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The option “Remember me” allows you to securely save your payment info for quick checkouts which will save you time by not entering the details every time.

4. Redeeming Voucher

The process of redeeming vouchers is made as simple as possible so it will make the customers experience very good.
The process of redeeming the voucher is:
  • Voucher is created and sent to customer
  • Customer goes to one of our branches
  • Customer opens the voucher on his mobile
  • Employee enters the branch pin
  • Admin can see that the voucher is redeemed and the branch where it is redeemed.

Offers

1. Create Offer

To create an offer, you should navigate to the section offers from the main menu and then click on the “+” (add) circle in the top right of the site.
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When creating the offer you will need to enter:
  • Title
  • Expiration date (if empty the offer will never expire)
  • Description
  • Whether the offer is enabled
After filling all details click on the save button in the right top corner.
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2. View Codes

To view the codes, you should navigate to the section offers from the main menu and then click on the “View” link next to the wanted offer. This will open a page where a list of generated vouchers is presented. You can also generate more vouchers by clicking on the “Generate 100 Codes” button.
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3. Edit Offer

In order to edit an offer you should navigate to the section offers from the main menu and then click on the “edit” circle in the actions column of the required offer.
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The offer will be opened and you can edit any of the fields after which you need to click on the save button in the right top corner.
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4. Allocate voucher

Allocating a voucher means that the voucher is active and can be redeemed by a client. To allocate a code you should navigate to the section offers from the main menu and then click on the “View” link next to the wanted offer. This will open a page where a list of generated vouchers is presented. Every Voucher contains a button “Allocate” in the allocation section.
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Once the button is clicked the voucher is eligible for redeeming. There is an option which will allow you to allocate multiple vouchers at once. You need to select the needed vouchers and then from the bulk action dropdown menu to select “Allocate”. Final step is to confirm the action by clicking “Apply” next to the dropdown menu.
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5. Export offers

The Export Option allows you to download the list of vouchers so it can be easily shared with partners, shops, or any other third party to distribute, analyze and so on. In order to export the list of vouchers you should navigate to the section offers from the main menu and then click on the “View” link next to the wanted offer. This will open a page where a list of generated vouchers is presented. On The top right corner of the table you should click on the button “Download as csv”. This will generate CSV file with the Voucher ID, Code, Status, Timestamp, Offer ID, Branch Name, and offer URL.
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Branches

1. Create Branch

In order to create a branch you should navigate to the section “Branches” from the main menu and then click on the “+” (add) circle in the top right of the site.
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When creating the offer you will be prompted to insert the following information:
  • Name
  • Telephone
  • Address
  • Email
  • Pin (Follow the linked article for more details)
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After filling all details, click on the save button in the right top corner.

2. Branch Pin

The Branch Pin is unique identifier for the branch in order to validate voucher redeeming. The pin should be known only by the branch members since this key allows us to know which branch has validated the voucher.

3. Edit Branch

In order to edit an offer you should navigate to the section offers from the main menu and then click on the “edit” circle in the actions column of the required offer.
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The offer will be opened and you can edit any of the fields after which you need to click on the save button in the right top corner.
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Clients

1. Create Client

To create a client, you should navigate to the section “Clients” from the main menu and then click on the “+” (add) circle in the top right of the site.
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When creating the client, you will be prompted to insert the following information:
  • Name
  • Email
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After filling all details click on the save button in the right top corner.

2. Edit Client

To edit a client, you should navigate to the section “Clients” from the main menu and then click on the “Edit” circle in the actions column of the required offer.
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The client will be opened, and you can edit any of the fields after which you need to click on the save button in the right top corner.
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3. Send code to customer by email

The option “Send code to customer by email” enables you to send your customers an e-mail which will ha a voucher in it. This option enables you to send the voucher directly to the client’s e-mail.
To send the voucher via email you need to navigate to the dashboard by clicking on the “Return to Dashboard” button on the top left corner and select the option “Send code to customer by email”.
You will be prompted with a window which will require you to select the client email and offer.
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Once the client’s email and offer are selected the client’s Name is filled with the one we have in our clients list.
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Moreover, although prefilled the client’s name, subject and email template can also be edited to customize them as per your needs.
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Once you have completed the above steps all you have to do is click “Send Email” at the bottom of the form and the voucher will be sent to your client via email.

System

1. System Settings

To access the system settings, you should select “System” from the main menu then chose “Settings” from the sub menu.
The system settings allow you to edit your Company Name, Voucherz URL or to change your company logo.
In order not to make any unwanted edits after changing something of the options you should click on the “Save” icon in the top right corner of the page.
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2. My Account

To access the system settings, you should select “System” from the main menu then chose “My Account” from the sub menu.
The My Account page allow you to edit the information of your personal account. The options to change are:
  • First Name
  • Last Name
  • Phone
  • Sector
  • Company
  • Company Website
  • Email
  • Password
In order not to make any unwanted edits after changing something of the options, you should click on the “Save” icon in the top right corner of the page.
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3. Cancel Subscription

To cancel your subscription, you should select “System” from the main menu then chose “Cancel Subscription” from the sub menu. After entering the page, you will need to check the “I confirm that I want to cancel my subscription” checkbox and then click on the button “Cancel my subscription”.
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Step 3

Once created you can send anyone you like unique codes, or URL’s that they can click on when visiting one of your outlets in order to redeem your offer. You are in total control of how many codes you send out per offer, you can also import our codes by CSV into email marketing tools in order to send them out in bulk. 1 code for customer service or 100,000 for a bulk 5% discount, VoucherZ has you covered.

Actual screenshot from our system

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Our Packages

Ultimate

Unlimited

Admin Users 1 20
Offers 10,000 Unlimited
Vouchers Per Offer Up to 100,000 Unlimited
Outlets Up To 1000 Unlimited
SSL
Customer Branding
Cost per month $19.99 $POA Enquire
Sign Up Now Sign Up Now
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Step 4

Once a customer redeems their offer your admin panel is updated to let you know what time and date it was redeemed and which outlet it was redeemed at. Ensuring you keep track of your offers at all times.

Actual screenshot from our system

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Our Packages

Ultimate

Unlimited

Admin Users 1 20
Offers 10,000 Unlimited
Vouchers Per Offer Up to 100,000 Unlimited
Outlets Up To 1000 Unlimited
SSL
Customer Branding
Cost per month $19.99 $POA Enquire
Sign Up Now Sign Up Now
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Terms

By using this site you agree to VoucherZ standard terms and conditions. We value your information highly and do not share it with any 3rd parties. We reserve the right to cancel any accounts that abuse our system in any way, or utilise it in a manner that is in any way unfair to the general public. Any complaints can be sent to hello@voucherz.co

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